I just unboxed my new Bittle with Nyboard 1.0 and it won't make a sound when turning it on or react to the remote. It also doesn't show up as a bluetooth device on my android phone app. Only when I plug it into the pc with the adapter does it make a noise and actually respond to the remote and the desktop app. I've done a successful firmware update but nothing has changed. I'm at a loss here...
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If you open the back cover, does the blue led on the board lighting steadily?
It looks like a crashed bootloader. Do you have the bootloader resetter in your package?
https://docs.petoi.com/technical-support/burn-bootloader-for-nyboard#use-the-simple-bootloader-resetter
Could you send a short video for your issue to support@petoi.com?
When you “turn on” the robot, have you long-pressed the battery’s button, and is the blue LED constantly lighting up?